CVE-2020-1771

MediumCVSS 5.4/10Last modified Jun 17, 2026

Description

Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.

Metrics

CVSS 3.1 5.4/10CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Weakness enumeration

CWE-79

Affected software

Vendor	Product	Versions
OTRS AG	((OTRS)) Community Edition	>= 6.0.x, <= 6.0.26
OTRS AG	OTRS	>= 7.0.x, <= 7.0.15

References

Timeline

Published: Mar 27, 2020
Last modified: Jun 17, 2026
NVD status: Modified

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