CVE-2020-1776

MediumCVSS 4.3/10Last modified Jun 17, 2026

Description

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Metrics

CVSS 3.1 4.3/10CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Weakness enumeration

CWE-613

Affected software

No affected versions have been published.

Timeline

Published: Jul 20, 2020
Last modified: Jun 17, 2026
NVD status: Modified

Related CVEs from 2020

CVE-2020-17775.3Agent names that participates in a chat conversation are revealed in certain parts of the external interface as well as in chat transcriptio CVE-2020-17784.3When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This i CVE-2020-17794.9When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive informatio CVE-2020-17855.5Mate 10 Pro;Honor V10;Honor 10;Nova 4 smartphones have a denial of service vulnerability. The system does not properly check the status of c CVE-2020-17864.6HUAWEI Mate 20 Pro smartphones versions earlier than 10.0.0.175(C00E69R3P8) have an improper authentication vulnerability. The software does CVE-2020-17876.6HUAWEI Mate 20 smartphones versions earlier than 9.1.0.139(C00E133R3P1) have an improper authentication vulnerability. The system has a logi CVE-2020-17885.5Honor V30 smartphones with versions earlier than 10.0.1.135(C00E130R4P1) have an improper authentication vulnerability. Certain applications CVE-2020-17896.8Huawei OSCA-550, OSCA-550A, OSCA-550AX, and OSCA-550X products with version 1.0.1.21(SP3) have an insufficient authentication vulnerability.CVE-2020-178916.1TP-Link Archer C1200 firmware version 1.13 Build 2018/01/24 rel.52299 EU has a XSS vulnerability allowing a remote attacker to execute arbit CVE-2020-17908.8GaussDB 200 with version of 6.5.1 have a command injection vulnerability. The software constructs part of a command using external input fro CVE-2020-179016.5Cross-site request forgery (CSRF) in PbootCMS 1.3.2 allows attackers to change the password of a user.CVE-2020-17912.4HUAWEI Mate 20 smartphones with versions earlier than 10.0.0.185(C00E74R3P8) have an improper authorization vulnerability. The system has a