Description
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
Metrics
CVSS 3.1 4.3/10
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:NWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- Nov 23, 2020
- Last modified
- Jun 17, 2026
- NVD status
- Modified