CVE-2020-1765

MediumCVSS 5.3/10Last modified Jun 17, 2026

Description

An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Metrics

CVSS 3.1 5.3/10CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Weakness enumeration

CWE-472

Affected software

Vendor	Product	Versions
OTRS AG	((OTRS)) Community Edition	5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions
OTRS AG	OTRS	7.0.x version 7.0.13 and prior versions

References

http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlMailing List, Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlMailing List, Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlMailing List, Third Party Advisory
https://lists.debian.org/debian-lts-announce/2020/01/msg00027.htmlMailing List, Third Party Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-01/Patch, Vendor Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlMailing List, Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlMailing List, Third Party Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlMailing List, Third Party Advisory
https://lists.debian.org/debian-lts-announce/2020/01/msg00027.htmlMailing List, Third Party Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2020-01/Patch, Vendor Advisory

Timeline

Published: Jan 10, 2020
Last modified: Jun 17, 2026
NVD status: Modified

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