Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user holding the PERM_EDIT_USERS permission (intended for general user-profile editing) can read and modify the notification subscriptions of any other user, including admins, by sending a single POST request. This is a sibling of CVE-2025-48472's notification authorization bypass — the prior fix did not cover this code path. A non-admin attacker can silently disable an admin's email/browser/mobile notifications, suppressing security alerts and conversation-assignment notices. This issue has been patched in version 1.8.217.
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:LWeakness enumeration
Affected software
| Vendor | Product | Versions |
|---|---|---|
| freescout-help-desk | freescout | < 1.8.217 |
References
Timeline
- Published
- May 7, 2026
- Last modified
- Jun 17, 2026
- NVD status
- Deferred