Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:NWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- May 7, 2026
- Last modified
- Jun 17, 2026
- NVD status
- Deferred