Description
When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Metrics
CVSS 3.1 6.5/10
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:NWeakness enumeration
Affected software
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | OTRS | >= 7.0.x, <= 7.0.48; >= 8.0.x, <= 8.0.37; >= 2023.x, <= 2023.1.1 |
References
Timeline
- Published
- Jan 29, 2024
- Last modified
- Jun 17, 2026
- NVD status
- Modified