CVE-2024-23794

HighCVSS 7.5/10Last modified Jun 17, 2026

Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: 

* 8.0.X * 2023.X * from 2024.X through 2024.4.x

Metrics

CVSS 3.1 7.5/10CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

Weakness enumeration

CWE-266

Affected software

No affected versions have been published.

Timeline

Published
Jul 15, 2024
Last modified
Jun 17, 2026
NVD status
Modified

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CVE-2024-23794: High severity, CVSS 7.5 | Vulnix