Description
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
Metrics
CVSS 3.1 6.5/10
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:NWeakness enumeration
Affected software
| Vendor | Product | Versions |
|---|---|---|
| n/a | n/a | n/a |
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/05/msg00003.htmlMailing List, Third Party Advisory
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
- https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/05/msg00003.htmlMailing List, Third Party Advisory
Timeline
- Published
- May 22, 2019
- Last modified
- Jun 17, 2026
- NVD status
- Modified