Description
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Metrics
CVSS 3.0 4.3/10
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:NWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- Jun 3, 2019
- Last modified
- Jun 17, 2026
- NVD status
- Modified