CVE-2019-9753

MediumCVSS 4.3/10Last modified Jun 17, 2026

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.

Metrics

CVSS 3.0 4.3/10CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Weakness enumeration

CWE-200

Affected software

Vendor	Product	Versions
n/a	n/a	n/a

References

https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-frameworkPatch, Vendor Advisory
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-frameworkPatch, Vendor Advisory

Timeline

Published: Jun 3, 2019
Last modified: Jun 17, 2026
NVD status: Modified

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