CVE-2019-13457

MediumCVSS 4.3/10Last modified Jun 17, 2026

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.

Metrics

CVSS 3.1 4.3/10CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Weakness enumeration

CWE-200

Affected software

No affected versions have been published.

Timeline

Published: Mar 10, 2020
Last modified: Jun 17, 2026
NVD status: Modified

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