Description
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
Metrics
CVSS 3.0 6.5/10
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:NWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- Sep 28, 2018
- Last modified
- Jun 17, 2026
- NVD status
- Modified