CVE-2018-16587

MediumCVSS 6.5/10Last modified Jun 17, 2026

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Metrics

CVSS 3.0 6.5/10CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Weakness enumeration

Affected software

No affected versions have been published.

Timeline

Published
Sep 28, 2018
Last modified
Jun 17, 2026
NVD status
Modified

Related CVEs from 2018

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CVE-2018-16587: Medium severity, CVSS 6.5 | Vulnix