Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
Metrics
CVSS 3.0 8.8/10
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HAffected software
| Vendor | Product | Versions |
|---|---|---|
| n/a | n/a | n/a |
References
- https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=deVendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/08/msg00021.htmlMailing List, Third Party Advisory
- https://www.debian.org/security/2018/dsa-4317Third Party Advisory
- https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=deVendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/08/msg00021.htmlMailing List, Third Party Advisory
- https://www.debian.org/security/2018/dsa-4317Third Party Advisory
Timeline
- Published
- Aug 4, 2018
- Last modified
- Jun 17, 2026
- NVD status
- Modified