Description
The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.
Metrics
CVSS 3.1 7.5/10
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:NWeakness enumeration
Affected software
| Vendor | Product | Versions |
|---|---|---|
| n/a | n/a | n/a |
References
- http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.htmlExploit, Third Party Advisory, VDB Entry
- http://seclists.org/fulldisclosure/2015/Jan/114Exploit
- http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threadedBroken Link, Third Party Advisory, VDB Entry
- https://exchange.xforce.ibmcloud.com/vulnerabilities/100554Third Party Advisory, VDB Entry
- https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txtBroken Link
- https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservletExploit, Vendor Advisory
- http://packetstormsecurity.com/files/130162/ManageEngine-File-Download-Content-Disclosure-SQL-Injection.htmlExploit, Third Party Advisory, VDB Entry
- http://seclists.org/fulldisclosure/2015/Jan/114Exploit
- http://www.securityfocus.com/archive/1/archive/1/534575/100/0/threadedBroken Link, Third Party Advisory, VDB Entry
- https://exchange.xforce.ibmcloud.com/vulnerabilities/100554Third Party Advisory, VDB Entry
- https://raw.githubusercontent.com/pedrib/PoC/master/ManageEngine/me_failservlet.txtBroken Link
- https://support.zoho.com/portal/manageengine/helpcenter/articles/vulnerabilities-in-failoverhelperservletExploit, Vendor Advisory
Timeline
- Published
- Feb 8, 2020
- Last modified
- Jun 17, 2026
- NVD status
- Modified