CVE-2010-4767

MediumCVSS 5.0/10Last modified Jun 16, 2026

Description

Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

Metrics

CVSS 2.0 5.0/10AV:N/AC:L/Au:N/C:N/I:N/A:P

Weakness enumeration

CWE-20

Affected software

No affected versions have been published.

Timeline

Published: Mar 18, 2011
Last modified: Jun 16, 2026
NVD status: Modified

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