Description
Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.
Metrics
CVSS 2.0 2.1/10
AV:N/AC:H/Au:S/C:P/I:N/A:NWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- Mar 18, 2011
- Last modified
- Jun 16, 2026
- NVD status
- Modified