Description
Open Ticket Request System (OTRS) before 2.2.6, when customer group support is enabled, allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions.
Metrics
CVSS 2.0 6.0/10
AV:N/AC:M/Au:S/C:P/I:P/A:PWeakness enumeration
Affected software
| Vendor | Product | Versions |
|---|---|---|
| n/a | n/a | n/a |
References
Timeline
- Published
- Mar 18, 2011
- Last modified
- Jun 16, 2026
- NVD status
- Modified