Description
Perfect Support Ticketing & Document Management System through 1.7 contains a broken access control vulnerability that allows authenticated attackers with Agent-level privileges to manipulate the Support Agent assignment field of tickets by bypassing intended authorization checks. Attackers can add or remove any user, including Superadmin accounts, from the Support Agent field of any ticket to which they are assigned, circumventing role-based access controls.
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:NWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- Jul 16, 2026
- Last modified
- Oct 24, 2026
- NVD status
- Deferred