Description
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
Metrics
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:HWeakness enumeration
Affected software
| Vendor | Product | Versions |
|---|---|---|
| SimpleHelp | SimpleHelp | >= 5.5.0, < 5.5.16; >= 6.0, < 6.0 RC2 |
References
- https://horizon3.ai/attack-research/disclosures/cve-2026-48558-simplehelp-authentication-bypass-iocs/Third Party Advisory
- https://simple-help.com/release-newsRelease Notes
- https://simple-help.com/security/simplehelp-security-update-2026-05Patch, Vendor Advisory
- https://blackpointcyber.com/blog/a-djinn-in-the-machine-taskweavers-node-js-intrusion-chain/Technical Description, Third Party Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-48558US Government Resource
Timeline
- Published
- Jun 12, 2026
- Last modified
- Oct 7, 2026
- Added to CISA KEV
- Jun 29, 2026
- NVD status
- Analyzed