Description
An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:
* 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected
Metrics
CVSS 3.1 5.7/10
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:HWeakness enumeration
Affected software
| Vendor | Product | Versions |
|---|---|---|
| OTRS AG | OTRS | 8.0.x; 2023.x; 2024.x; 2025.x; >= 2026.x, <= 2026.3.x |
| OTRS AG | ((OTRS)) Community Edition | — |
References
Timeline
- Published
- Jun 1, 2026
- Last modified
- Jul 22, 2026
- NVD status
- Analyzed