Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.
Metrics
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:LWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- Apr 21, 2026
- Last modified
- Jun 17, 2026
- NVD status
- Deferred