Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
Metrics
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:NWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- Apr 21, 2026
- Last modified
- Jun 17, 2026
- NVD status
- Deferred