Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.
Metrics
CVSS 3.1 7.6/10
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:LWeakness enumeration
Affected software
| Vendor | Product | Versions |
|---|---|---|
| freescout-help-desk | freescout | < 1.8.212 |
References
- https://github.com/freescout-help-desk/freescout/commit/b395a1179117af5e2df704c6bad71feeb301b4cePatch
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vhExploit, Vendor Advisory
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-j6v9-22vq-53vhExploit, Vendor Advisory
Timeline
- Published
- Apr 7, 2026
- Last modified
- Jun 17, 2026
- NVD status
- Analyzed