Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
Metrics
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:NWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- Apr 8, 2026
- Last modified
- Jul 24, 2026
- NVD status
- Analyzed