Description
Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
Metrics
CVSS 3.1 4.3/10
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:NWeakness enumeration
Affected software
No affected versions have been published.
Timeline
- Published
- Oct 16, 2026
- Last modified
- Oct 16, 2026
- NVD status
- Deferred