Description
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Checkin processing functionality, allowing for administrator account takeover and file read primitives.
Metrics
CVSS 3.1 7.5/10
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:NWeakness enumeration
Affected software
| Vendor | Product | Versions |
|---|---|---|
| SysAid | SysAid On-Prem | <= 23.3.40 |
References
- https://documentation.sysaid.com/docs/24-40-60Release Notes
- https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/Exploit, Third Party Advisory
- https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/Exploit, Third Party Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-2775US Government Resource
Timeline
- Published
- May 7, 2025
- Last modified
- Jun 17, 2026
- Added to CISA KEV
- Jul 22, 2025
- NVD status
- Analyzed