CVE-2025-24391

MediumCVSS 5.3/10Last modified Jun 17, 2026

Description

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X

Metrics

CVSS 3.1 5.3/10CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Weakness enumeration

CWE-203

Affected software

No affected versions have been published.

Timeline

Published: Jul 14, 2025
Last modified: Jun 17, 2026
NVD status: Deferred

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