CVE-2025-12420

CriticalCVSS 9.8/10Last modified Jun 17, 2026

Description

A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform.

ServiceNow has addressed this vulnerability by deploying a relevant security update to hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.

Metrics

CVSS 3.1 9.8/10CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Weakness enumeration

CWE-250

Affected software

No affected versions have been published.

Timeline

Published: Jan 12, 2026
Last modified: Jun 17, 2026
NVD status: Analyzed

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