CVE-2024-49193

HighCVSS 7.5/10Last modified Jun 17, 2026

Description

Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.

Metrics

CVSS 3.1 7.5/10CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Weakness enumeration

CWE-290

Affected software

No affected versions have been published.

Timeline

Published: Oct 12, 2024
Last modified: Jun 17, 2026
NVD status: Deferred

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