CVE-2024-28986

CriticalCVSS 9.8/10Known exploited (CISA KEV)Last modified Jun 17, 2026

Description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.

However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Metrics

CVSS 3.1 9.8/10CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Weakness enumeration

CWE-502

Affected software

Vendor	Product	Versions
SolarWinds	Web Help Desk	>= previous versions, <= 12.8.3
solarwinds	webhelpdesk	<= 12.8.3

References

https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1Broken Link, Vendor Advisory
https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986Vendor Advisory
https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986US Government Resource

Timeline

Published: Aug 13, 2024
Last modified: Jun 17, 2026
Added to CISA KEV: Aug 15, 2024
NVD status: Analyzed

Related CVEs from 2024

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