Description
In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.
Metrics
CVSS 3.1 5.3/10
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:NAffected software
No affected versions have been published.
Timeline
- Published
- Feb 4, 2022
- Last modified
- Jun 17, 2026
- NVD status
- Modified