Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0 through 7.0.6. An attacker who is logged into OTRS as a customer user can use the search result screens to disclose information from internal FAQ articles, a different vulnerability than CVE-2019-9753.
Metrics
CVSS 3.1 4.3/10
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:NAffected software
| Vendor | Product | Versions |
|---|---|---|
| n/a | n/a | n/a |
References
- https://community.otrs.com/category/release-and-security-notes-en/Release Notes, Vendor Advisory
- https://otrs.com/release-notes/otrs-security-advisory-2019-07/Vendor Advisory
- https://community.otrs.com/category/release-and-security-notes-en/Release Notes, Vendor Advisory
- https://otrs.com/release-notes/otrs-security-advisory-2019-07/Vendor Advisory
Timeline
- Published
- Mar 10, 2020
- Last modified
- Jun 17, 2026
- NVD status
- Modified